Returns & Exchanges
At Scepter Publishers, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't fit or meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in sellable condition.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing